Helping Neighbors In Need
Mayor Leary – January 2017
With the holidays coming to a close, I hope that each of you had a season filled with great times shared with loved ones and friends. However, for some, the holidays may have brought some unexpected hardships or events that have altered their course of life. The city realizes that tragedy can strike at any time, and whether it is a personal or family crisis, city residents can suddenly find themselves at the risk of unpaid bills and losing their utility service among other things. To help city residents through these times of struggle, the city created the “Winter Park Emergency Utility Assistance (EUA) Program,” to provide emergency assistance to those in need.
Because emergencies happen unexpectedly and suddenly, this program gives neighbors the chance to help neighbors through donations to the program. All donations are collected by the City of Winter Park and turned over to United Way 2-1-1 for distribution. United Way 2-1-1 is a department of the Heart of Florida United Way, a local, nonprofit community assistance agency that has partnered with the city to help customers locate an agency near their home so eligibility and need may be determined.
Donations can be made in three ways:
- A monthly contribution added to your utility bill
- A one-time contribution payable to the City of Winter Park Emergency Utility Assistance Program
- Through your current United Way donation by designating specific funds to the City of Winter Park Emergency Utility Assistance program
If you are a Winter Park utility customer who is experiencing a financial emergency and in need of assistance, please call United Way 2-1-1. A household can receive a maximum benefit of $300 in a one-year period. This program was created specifically for those customers experiencing a temporary financial hardship as a result of an emergency, not for customers with chronic or long-term financial needs.
For more information about the EUA Program or to request a contribution form, please:
- Call Utility Billing Customer Service at 407-599-3220
- Email [email protected]
- Visit cityofwinterpark.org > Forms & Resources > Electric Utility.
We hope that you are never in a situation where you are faced with an unexpected emergency, however, if you are, your neighbors and the city are here to help.
Steve Leary, Mayor
City of Winter Park